Create a seller account, complete the verification process, and once approved, you can start listing tickets directly from your Seller Dashboard.

Depending on your account type, you may be asked to provide a passport or national ID, proof of address, company registration documents, a trade license, and tax or VAT information.

KYC verification helps us keep MyTixWorld safe and secure for both buyers and sellers.

Go to your Seller Dashboard and select Create Listing. Choose the event, enter your ticket details, set your price, and publish your listing.

Yes. You can update your price, ticket quantity, seat details, and delivery information at any time before the tickets are sold.

Yes. You can remove your tickets at any time, provided they have not been sold or entered Pending Sale status.

Once your tickets are sold, you’ll receive a notification in your Seller Dashboard and a confirmation email with the order details and delivery instructions

You must deliver the tickets by the deadline shown in the order details.

When creating your listing, you’ll select the appropriate delivery method for your tickets, such as Mobile Transfer, PDF Upload, Image Upload, External Transfer, or other available options.

Once your tickets sell, you’ll receive instructions on how to complete the delivery through your Seller Dashboard.

If you are unable to deliver the tickets as agreed, you must contact our Support Team immediately.

You may be responsible for the cost of replacement tickets and any additional expenses incurred to fulfil the buyer’s order. Failure to deliver may also result in financial penalties, reduced seller visibility, account suspension, or permanent account removal.

If your tickets become invalid, restricted, cancelled, or unusable, you must notify MyTixWorld immediately and provide suitable replacement tickets.

If you are unable to provide an acceptable replacement, you may be responsible for the cost of sourcing replacement tickets and any additional costs incurred to fulfil the buyer’s order. Penalties or account restrictions may also apply.

If an event is postponed or rescheduled, the order will remain valid for the new event date. You must continue to hold the tickets and fulfil the order as originally agreed, unless MyTixWorld advises otherwise.

If an event is officially cancelled and not rescheduled, the order will be cancelled and the buyer will receive a full refund. No payment will be due to the seller.

Once a sale is successfully completed, your earnings will be added to your Seller Wallet. Funds become available for withdrawal approximately 10-14 days after the event has taken place successfully.

Payouts are sent directly to the bank account linked to your seller account. Processing times may vary depending on your bank and country.

You can view your balance and earnings in your Seller Wallet, including your available balance, pending balance, upcoming payouts, withdrawal history, and total sales earnings.

Your balance remains pending until the event has taken place successfully and the order has been completed without any unresolved issues or disputes.

Funds generally become available for withdrawal approximately 10–14 days after the event.

Once your balance becomes available, you can request a withdrawal from your Seller Wallet. Enter the amount you wish to withdraw and submit your request.

Funds will be sent to the bank account linked to your seller account. Bank processing times may vary.

Yes. Payouts may be temporarily delayed or held due to verification reviews, security checks, delivery issues, buyer disputes, or other risk-related concerns.

Once the issue has been reviewed and resolved, eligible funds will be released for payout.

To increase your chances of selling, keep your prices competitive, listings accurate, and inventory up to date. Deliver tickets promptly, avoid cancellations, and maintain a strong seller history.

Sellers who consistently provide a reliable service may benefit from better visibility and increased buyer confidence.

If you can’t find the answer you’re looking for, our Seller Support Team is here to help. Contact us through live chat, your Seller Dashboard, or by email at support@mytixworld.com.